Quality Guarantee

We are totally confident in our service and the quality of our jewellery, so we are pleased to offer a comprehensive guarantee.

If you are in any way dissatisfied with any item you buy from us, we will do whatever is necessary to correct it, up to and including a full refund.

What is Rubinstein Keightley’s policy on buying diamonds?

Our aim is to provide high quality, excellent value diamonds for our clients, whilst ensuring that they have been ethically sourced and have not, at any stage of their journey from mine to finger, been traded illegally or to fund war.

We are therefore committed to the Kimberley Process, and only buy from companies that provide the guarantees and assurances required under the terms of the scheme.